Question 1

What is GhostWriters?

Accepted Answer

GhostWriters is an AI writing workspace for drafting, rewriting, humanizing, and checking text. It combines multiple rewrite pipelines, an AI-text detector, local writing modes, team presets, API keys, and webhooks in one account.

Question 2

What AI models does GhostWriters use?

Accepted Answer

GhostWriters uses specialized providers by tool. Human-Level Writing is powered by Deft Writing; other generation, analysis, and image tools use the model shown in their interface.

Question 3

Do I need my own OpenAI API key?

Accepted Answer

No. GhostWriters handles all API access on your behalf. You simply create a GhostWriters account and your credits cover all OpenAI usage.

Question 4

Is there a free plan?

Accepted Answer

Yes. The Free plan gives you 1,000 tokens for included tools with no credit card required. Human-Level Writing requires Enterprise, Lifetime Enterprise, or separately purchased request credits.

Question 5

What are credits / tokens?

Accepted Answer

Credits (tokens) measure how much AI processing you consume. Each word is roughly 1–2 tokens. Generating a short paragraph might use 200–500 tokens. Free users get 1,000 total; Pro users get 1,000,000 per month; Enterprise users get unlimited.

Question 6

Do unused credits roll over?

Accepted Answer

No. Monthly plan credits reset at the start of each billing period. They do not roll over to the next month.

Question 7

What happens when I hit my credit limit?

Accepted Answer

You'll see a notification when you're approaching your limit. Once you exceed it, AI tool requests will return a 402 error. You can upgrade your plan instantly to restore access.

Question 8

Can I track my usage?

Accepted Answer

Yes. Your dashboard homepage shows usage statistics per tool, total tokens consumed this month, and a usage chart.

Question 9

What plans are available?

Accepted Answer

GhostWriters offers: Free ($0), Pro ($3.99/month), Enterprise ($9.99/month), Lifetime Pro ($99 one-time), and Lifetime Enterprise ($299 one-time).

Question 10

What's the difference between Pro and Enterprise?

Accepted Answer

Pro gives you 1,000,000 credits/month and API access at 100 requests/month (5/min rate limit). Enterprise gives you unlimited credits and API access at 500 requests/month (20/min rate limit) with dedicated support.

Question 11

What are Lifetime plans?

Accepted Answer

Lifetime plans are one-time payments that give you permanent access to GhostWriters forever with no recurring fees. Lifetime Pro mirrors Pro features; Lifetime Enterprise mirrors Enterprise features.

Question 12

Can I cancel my subscription?

Accepted Answer

Yes. You can cancel anytime from your billing dashboard. Your plan will remain active until the end of the current billing period, then revert to Free.

Question 13

Do you offer refunds?

Accepted Answer

Yes, within our policy limits. Monthly plans are eligible within 7 days of charge (if minimal credits were used). Lifetime plans are eligible within 14 days of purchase. See our full Refund Policy for details.

Question 14

What payment methods do you accept?

Accepted Answer

Payments are processed by Paddle and support all major credit and debit cards (Visa, Mastercard, Amex) as well as PayPal in supported regions.

Question 15

How does Human-Level Writing work?

Accepted Answer

Human-Level Writing uses Deft Writing to generate complete drafts or rewrite source text with optional detail and style guidance. Enterprise includes 15 requests per month, Lifetime Enterprise includes 30, and 50-request add-ons work without a subscription.

Question 16

How does PDF Chat work?

Accepted Answer

Upload a PDF document and GhostWriters extracts the text, stores it, and lets you chat with it using GPT-4o. You can ask questions, get summaries, and extract key insights directly from the document.

Question 17

Can the AI Detector guarantee results?

Accepted Answer

No AI detection tool guarantees 100% accuracy. Our detector uses GPT-4o to analyze patterns, and returns a probability score with analysis. Use it as a guide, not a definitive verdict.

Question 18

What languages does the Translator support?

Accepted Answer

The Translator supports 20+ languages including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Hindi, Turkish, Dutch, Polish, Vietnamese, Thai, Indonesian, Swedish, and Danish.

Question 19

What file formats does the PPT Generator export?

Accepted Answer

The PPT Generator exports standard .pptx files compatible with Microsoft PowerPoint, Google Slides, and LibreOffice Impress.

Question 20

Do you train AI models on my data?

Accepted Answer

No. We do not use your inputs or AI outputs to train any AI models. Your data is sent to OpenAI's API and is subject to OpenAI's API usage policies, which by default also exclude training.

Question 21

Is my data encrypted?

Accepted Answer

Yes. All data is encrypted in transit using TLS 1.2+ and at rest. Passwords are hashed using bcrypt and never stored in plain text.

Question 22

Can I delete my account and data?

Accepted Answer

Yes. You can request account deletion by emailing support@ghostwriters.pro. We permanently erase your data within 30 days of the request.

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